Are you stuck in a low-paying job or struggling to land your first role? You’re not alone. Many freshers and early professionals feel unsure about how to find the right job, stand out to recruiters, or earn what they deserve.
This guide will help you take practical, proven steps to:
- ✅ Find jobs in the support/IT/customer service field
- ✅ Improve your profile to get noticed
- ✅ Increase your salary over time
🔍 Step 1: How to Find Jobs Like This (Without Getting Scammed)
There are thousands of job listings online, but not all of them are worth your time. Here’s how to find genuine, real opportunities:
✅ Top Platforms to Use:
- Naukri.com – India’s most reliable job portal
- LinkedIn Jobs – Great for corporate jobs and fresher roles
- Indeed India – Verified companies and easy apply options
- Freshersworld.com – Focused on students and entry-level jobs
- Company Websites – Check the “Careers” section directly
🕵️♂️ Bonus Tips:
- Search with keywords like “Technical Support,” “Customer Service Executive,” or “IT Helpdesk”
- Filter by “0–1 years experience” or “Freshers welcome”
- Always research the company before applying (check reviews on Glassdoor)
🎯 Step 2: How to Improve Your Profile and Stand Out
Your profile (resume + online presence) is your first impression. Make sure it speaks clearly, confidently, and professionally.
✅ Resume Tips:
- Keep it 1 page only if you have <2 years of experience
- Focus on skills, internships, and certifications
- Use keywords that match job descriptions
📥 Need a quick structure?
Name | Contact | Location
Career Objective
Skills (MS Office, Networking Basics, Communication)
Education
Certifications (Google IT Support, etc.)
Internships/Projects (if any)
✅ LinkedIn Profile Tips:
- Add a professional photo
- Write a simple headline like: “Aspiring IT Support Executive | Quick Learner | Looking for Opportunities”
- Connect with recruiters and alumni
💸 Step 3: How to Increase Your Salary Step by Step
Many freshers accept low salaries and stay stuck for years. Don’t do that. Here’s how you can level up:
📈 Year 1: Learn + Deliver
- Join any decent job that gives experience
- Be punctual, ask questions, and learn company systems
- Start a free online course in parallel (Google, Coursera, YouTube)
🎓 Year 2: Skill + Certify
- Take industry-recognized certifications:
- Google IT Support
- Microsoft Fundamentals (AZ-900)
- CompTIA A+
- These increase your salary potential and open new doors
💼 Year 3: Upgrade or Switch
- Apply for better-paying roles like:
- System Admin
- Desktop Support Engineer
- L1/L2 Tech Support
- Target MNCs or companies with better pay scales
- Negotiate your salary confidently based on your track record
🚀 Bonus: Tools & Resources to Speed Up Your Career
| Area | Tool/Resource |
|---|---|
| Resume Making | Zety, ResumeGenius, Canva |
| Learning Skills | Coursera, YouTube (free IT courses), LinkedIn Learning |
| Job Search | Naukri, LinkedIn Jobs, Indeed |
| Certification | Google Career Certificates, Microsoft Learn, Udemy |
💬 Final Thoughts
You don’t need to be a topper or have connections to get a decent job and grow. What you need is:
- A clear roadmap
- Willingness to learn continuously
- Smart usage of online platforms